Members’ Story – Omid and Patty P.

Omid gives SchoolsFirst FCU’s Online and Mobile Banking high marks, which is quite a compliment, given his profession. As vice chancellor for California Community Colleges, he researches and finds ways to improve the digital experience for students at the 114 community colleges across the state.“The work I do to ensure students have a seamless experience when applying to community college is very real to me,” he says. “So, when I see organizations that have figured that out and have a positive user experience, it’s inspiring for me.” He appreciates how easy it is to manage his accounts. For instance, when he was preapproved for an auto loan via email, he and his wife were amazed at the quickness of the process.

A Member since 1994, Omid and his family have nothing but good things to say about their Credit Union. No matter if he’s visiting a local branch, using the website or transacting on his Mobile Banking app, he appreciates the efficiency and service he experiences in every channel. “I just want to praise your Credit Union and the excellence in service that you have always provided me. You are by far the best financial institution that I have ever engaged with. Thank you!” We thank Omid and his family for being a part of the SchoolsFirst FCU family.

 

“My schedule makes it almost impossible to go in to the branch, so most of my banking is online. I love your Online Banking! It’s hassle-free, and I can use it anywhere.”

 

Omid and Patty P.
Members Since 1994

 

 

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Extra Credit provides general information to help improve our Member’s financial lives. Every situation is different, so please contact us for guidance on your specific needs. The advice provided in Extra Credit is not intended to serve as a substitute for speaking to a loan representative, financial advisor, or BALANCE counselor who can help tailor a solution for you. If you post a comment, we will make every effort to respond or contact you directly. We reserve the right to delete comments that contain personal information, unauthorized content, or are generally inappropriate.

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